Monday, December 14, 2009

Public PC's and Productivity 2

Have finally managed to complete Productivity 2 - I found this the hardest module to complete, not because of the content (which was pretty basic) but because of the difficulty in getting access to the public pc's when I had time available to do CCL Learn. Having said that, it was great to experience the PC's, programs and accessories that are available to the public.
Overall, I found there was a fantastic range of programs available, and found Paint.net particularly useful (in fact I will look at downloading it on my home computer) and have already recommended it to several customers. It is not a particularly intuitive program though, so was great to have some time to spend playing on it.
I ran out of time to do the Audacity exercise, but am keen to come back and revisit that.
One negative about the public pc's is simply the fact that they are public! I found it much more distracting being in a public environment - the kid next to me had rap music coming out of his computer, and the girl next to him was humming and singing along to her music through her headphones! Along with book trolleys bumping along the tiles and automatic windows that seemed stuck and kept opening and closing - it was not as prodcutive a time as it could have been!
Having said that, for customers who don't have access to a pc at home the facilities the library offers would be wonderful.
I think, especially with the free internet, that a course such as Productivity 2 is essential for all staff who are involved in face-to-face contact with cutomers.

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